Refund policy

At Jbel and Co, we take great pride in the quality of our personalised products. Please read our returns policy carefully before placing your order. Personalised & Custom-Engraved Items Due to the nature of personalised and custom-engraved products, we are unable to accept returns or offer refunds unless the item arrives damaged or defective. Please double-check all spelling, names, and details before submitting your order. Non-Personalised Items Non-personalised items may be returned within 14 days of receipt, provided they are unused and in their original condition. Please contact us before returning any item. Damaged or Defective Items If your order arrives damaged or faulty, please contact us within 24 hours of receiving your order with a photo of the damage and we will make it right. How to Contact Us 📧 jbelandco@outlook.com